Reference

Syarat dan Ketentuan yang Berlaku di krocobet1

Before you open an account or make a deposit via DANA, OVO, or GoPay, take a moment to read these terms — they set out exactly what you can expect from us and what we ask from you.

Berlaku untuk semua akun IndonesiaDeposit via DANA, OVO, GoPayAkses sesuai hukum setempatKetentuan diperbarui secara berkala
krocobet1 Syarat dan Ketentuan yang Berlaku di krocobet1
HUBUNGI TIM KAMI

Cara Menghubungi Kami soal Ketentuan Ini

If any section of these terms is unclear or you need to verify how a specific rule applies to your account — for example, how withdrawal verification works after a GoPay transfer — our support team is the right place to start. We handle account and policy questions through the channels below.

Live Chat Reach us directly through the live chat button in your account dashboard. We handle terms and account policy questions around the clock.
Email Dukungan Send a detailed question to our support email for written clarification on any clause in these terms. We aim to respond as quickly as possible.
Pusat Bantuan Our help centre lists common questions on account rules, wallet limits, and policy scope — check there first before sending a message.
KEAMANAN DAN TRANSPARANSI

Bagaimana Kami Mengelola Akun dan Data Anda

Our approach to account security and data handling is built around four consistent practices. We do not share your personal details or e-wallet information with third parties except where processing your DANA, OVO, or GoPay transaction requires it. You can request a review or correction of your stored account data by contacting support through the channels listed above.

Keamanan Akun

Your account is protected by OTP verification at login. If you notice unusual activity, contact support immediately so we can freeze access and investigate.

Penyimpanan Data

We retain account records for as long as your account remains active and for a defined period after closure, in line with applicable local requirements.

Penggunaan Cookie

We use cookies to keep your session active and remember your lobby preferences. You can manage cookie settings through your mobile browser at any time.

Perubahan Kebijakan

When we revise these terms, we update the version date at the top of this page and send a notice to your registered account before changes take effect.

Pertanyaan Umum Seputar Syarat dan Ketentuan

These are the questions we receive most often about how our terms apply to real account situations — from wallet deposits to account closure requests.

Yes. Every transaction processed through DANA, OVO, or GoPay falls under these terms. The same rules on deposit handling and withdrawal verification apply regardless of which wallet you use.

We will send a notice to your registered account before any change takes effect. Continuing to use the lobby after that date means you have accepted the updated version of the terms.

Yes. Contact our support team via live chat or email with your account details and we will review your request. Data corrections are handled case by case, subject to verification.

The same terms apply whether you reach our casino lobby through a mobile browser or a desktop. No separate version exists for app or mobile-web access.

Eligibility depends on local law and is available only in regions where access is permitted. We do not accept accounts from regions where local law prohibits online casino activity.

These terms take priority over any promotional communication. If you see a conflict, contact support and we will clarify which rule applies to your specific situation.