Reference

How krocobet1 Handles Your Personal Data

Your account data — including your registered details, wallet connections to DANA, OVO, and GoPay, and session activity — is handled under this Privacy Policy.

DANA, OVO, GoPay wallet data protectedNo third-party data salesAccount data encrypted in transitAccessible where local law permits
krocobet1 How krocobet1 Handles Your Personal Data
DATA PROTECTION

How We Protect and Manage Your Information

Encrypted Data in Transit

All data exchanged between your device and our servers — including login credentials and wallet references for DANA, OVO, and GoPay — travels over SSL-encrypted connections.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear cookies from your browser at any time; this will log you out of your account.

Data Retention Policy

Active account data is retained while your account is open. After account closure, we keep records for the period required under applicable regulations, then delete or anonymise them.

Your Rights and Requests

You can request access to your stored data, ask us to correct inaccuracies, or enquire about deletion. Contact us via live chat or email with your account details to start the process.

PRIVACY CONTACT

Reach Us About Your Data

Team online

Live Chat

Open the chat widget from your account dashboard to raise a data access or correction request. Our support team handles privacy queries around the clock.

Email Support

Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record and respond promptly.

Account Settings

Some data corrections — like updating your registered phone number or email — can be done directly inside your account settings without contacting support.

Your Questions About This Privacy Policy

We collect your name, email address, and phone number at registration. Once you link a payment method, we also store the transaction reference numbers from DANA, OVO, or GoPay — not your full wallet credentials.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers who help us operate the platform under confidentiality agreements.

Contact our support team via live chat or email with your registered account details. We will locate your record and provide a summary of the data we hold within a reasonable timeframe.

Yes. You may request deletion after closing your account. We will remove or anonymise your data once the retention period required by applicable regulations has passed.

We use session cookies for login continuity and preference cookies for lobby settings. Clearing your browser cookies will end your active session. No advertising tracking cookies are placed without your awareness.

Payment data is processed directly by GoPay, OVO, or DANA under their own security standards. We receive only the confirmation reference needed to credit your account — your wallet PIN and balance stay with your provider.